You have high expectations for your move!
We have a solid track-record of exceeding customer satisfaction and providing consistent, top quality service at the beginning of a move, throughout and at the end once everything is delivered.
Last year, 98.1% of the customers who returned our quality feedback survey said they would recommend our international moving services to a friend and/or use us again.
Your international mover must be FAIM-accredited. It’s simple: FAIM is the only quality designation specific to the international moving industry. It assures consistent quality regardless of origin or destination.
The quality program was designed by Ernst & Young and every three years, accredited movers are audited. Facilities are inspected, crew training methodologies assessed, documentation procedures reviewed, environmental initiatives evaluated and financial stability is ensured.
Companies like ours who are serious about quality have invested in FAIM.
Key Performance Indicators include:
- Response time to deliver information
- Customer feedback analysis on each move
- Claims ratios
- Financial strength and stability
Our global reach is enhanced by two important affiliations:
- The FIDI Global Alliance of International Movers (FIDI)
- OMNI (Overseas Moving Network International)
Only overseas moving companies like AMJ Campbell International who can meet the exacting standards of quality performance, human and equipment resources and financial stability are granted membership to these prestigious organizations. You are in good hands!